Terms & Conditions

Shipping & delivery

International shipping is handled by Iceland Post. Deliver time varies depending on location, 2-5 days within Europe, 5-15 days outside Europe. Rates are: Iceland, 2 USD, rest of Europe, 5 USD, outside Europe, 10 USD. Contact us for big orders.

Prices of t-shirts exclude shipping cost.
Prices of CDs include shipping cost.
Tickets for Bears on Ice. Bring your recept to the event and we will give you the ticket in

International taxes and duties
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and are not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.

Security
All information concerning your credit card is encrypted and secured and handled by PayPal.
Most web browsers use symbols or the guide https:// to show that the page you are visiting is secured.

Returns
You have the right to return T-shirts and CDs and get a refund or exchange the product, within 30 days from receiving the goods. If you change your mind about a product you have to contact us at pr@gayice.is or fill out our returns form within this time. We are unable to take back products that have been processed or used. There are no refunds for sale items, only the possibility to exchange or receive a credit note. When returning or exchanging a product you pay for the shipping cost.


BEARS ON ICE

BEARS ON ICE is a men only event

Payments & prices

Prices are shown in US Dollars (USD) which can change due to changes in exchange rates to the Icelandic Krona (ISK). 
Rates listed on the website are per person or per item, unless otherwise specified. 
We accepts all major cards through PayPal.

Seats for the Full Event Pass are limited and those who registered for the Full Event Pass are not guaranteed a pass until payment has been submitted. 


Cancellation

If you need to cancel your booking email pr@gayice.is at the first opportunity. There is a10% cancellation fee if cancelled before August 1st. 2017. No refund if cancellation occurs after August 1st, 2017. 


Liability

Bears on Ice acts in good faith and cannot be held responsible for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, force majeure such as natural catastrophes, strikes or any other irregularities beyond the control of Bears on Ice.

Luggage is at the owner's risk throughout the tour. We therefore advise all clients to have insurance cover.

All information on Bears on Ice is subject to change and we reserve the right to correct any mistakes that may appear on our website. These general booking conditions are subject to change and we reserve the right to update these conditions without notice.

We reserve the right to change our typical itineraries at any time and at our discretion. We will endeavor to avoid this and if this is necessary, we will try to substitute alternative arrangements.

Your appointed Bears on Ice tour guide may need to make a decision in the interests of safety. It is a condition of bookings that you comply with the authority and decisions of the appointed representative of Bears on Ice. If you do not comply with the said representative and are not compatible with the general enjoyment and wellbeing of members of the tour, we reserve the right to refuse to allow you to continue the tour. In such a case we will not be liable for any refund, compensation or any additional costs incurred by you. We cannot accept liability for the behaviors of others on your tour nor if any facilities are curtailed as a result of their actions.

It is your responsibility to meet your tour at arranged points and times. Bears on Ice will endeavor to ensure that departure times are met.